Shipping policy
Shipping Policy
Thank you for supporting handmade art and crafts! We take great care in packaging and shipping your orders to ensure they arrive safely and on time. Please review the details of our shipping policy below.
Processing Time
- All orders are processed within 3–5 business days (excluding weekends and holidays).
- Custom or made-to-order items may require additional time. Estimated processing times for these products will be noted in the product description.
Shipping Rates & Delivery Times
- Shipping costs are calculated at checkout based on your location and order weight.
- We offer standard and tracked shipping options.
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Estimated delivery times:
- Domestic (within [your country]): 2–7 business days
- International: 7–21 business days
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Please note: Delivery times are estimates and may vary due to customs, postal delays, or external factors beyond our control.
International Shipping
- We ship worldwide! However, some countries may have restrictions or delays.
- Buyers are responsible for any customs duties, taxes, or import fees that may apply upon delivery.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with tracking information (if available for your chosen shipping method).
Packaging
- We package all items with care using protective materials to ensure safe arrival, especially for delicate items like paintings and ceramics.
Lost or Delayed Packages
- If your package is delayed or lost in transit, please contact us and we’ll do our best to assist.
- We are not responsible for delays caused by the carrier or incorrect shipping addresses provided at checkout.
Questions?
If you have any concerns about shipping, please contact us at [your email address]. We’re here to help!